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Why can’t I find someone on Vinelink?

why-cant-i-find-someone-on-vinelink

The main victim notification network in America, VINE, can be accessed online through VINELink. For more than 20 years, VINE has given victims and concerned citizens the power of information, giving countless people the sense of security they deserve.

Accessible 24 hours a day, 7 days a week, VINELink offers the most trustworthy information on custody status changes and criminal case details.

When available, the VINE service can alert victims and concerned people via phone, email, TTY, text message, and, in some cases, in-application notifications. Calling the toll-free hotline for your participating state or county will also allow you to register for notifications.

You can see or feel a difference in VINELink depending on the state you’ve chosen. In addition to adding features that will greatly help the victim community and concerned individuals, we have improved the overall user experience and made information more readily available.

Why can’t I find someone on Vinelink?

The Reasons why a culprit or case could not be located in a vinelink include When The facility is unavailable. On rare occasions, a facility may lose connection to VINE as a result of a service disruption or necessary repair. The facility is deemed to be “down” during this time.

The facility’s most recent custody data won’t be accessible at that point.

This information, as well as the options to look up offenders and sign up to get notifications, won’t be accessible until the connection is repaired. All features are once more accessible after reconnecting, and custody data is updated.

 

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